OUR PRIVACY POLICY

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PRIVACY POLICY

Last Updated: September 12, 2026

This Privacy Policy describes how Pinnacle Advanced Dentistry ("we," "us," "our") collects, processes, and retains Personal Information when you use our website and related services at 310 N 400 E, Nephi, UT 84648.

1. NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION

We collect two types of information: Personal Information and Other Information.

Personal Information includes identifiers such as your name, address, email address, phone number, date of birth, and government-issued identification numbers. We also collect demographic information, financial information (such as insurance details and payment information), and device/network activity data.

Health Information: We collect health and dental information including insurance details, dental and health history, allergies, medications, and specific diagnoses. This is considered Sensitive Personal Information and is used for patient safety, treatment planning, insurance claims processing, and fraud prevention.

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

2. SOURCES OF YOUR PERSONAL INFORMATION

We collect Personal Information from the following sources:

- Directly from you when you provide it to us through our website, in person at our office, over the phone, or through other communications.

- From service providers and contractors who assist us with website development, analytics, marketing, and other business operations.

- From affiliated dental offices and healthcare providers involved in your care.

- From government sources and public records where permitted by law.

- Through tracking technologies such as cookies, web beacons, and embedded scripts used on our website.

3. DISCLOSURES OF PERSONAL INFORMATION TO OTHER ENTITIES

We may disclose your Personal Information to the following parties:

- Healthcare Providers: To affiliated providers and healthcare professionals involved in delivering your dental care.

- Service Providers: To third parties who perform services on our behalf, including but not limited to website hosting, analytics, marketing, billing, and security services.

- Third Parties for Advertising: We may share device, network, and general location information with third parties for targeted advertising purposes.

- Legal and Regulatory Purposes: To comply with legal obligations, respond to subpoenas, court orders, or other legal processes, protect our legal rights, or investigate potential illegal activity.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4. YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION

You have certain choices regarding how your Personal Information is collected, used, and shared:

- Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your Personal Information for targeted advertising by contacting us.

- Sensitive Information: You may limit the use or disclosure of your Sensitive Personal Information by contacting us.

- Managing Communications: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in the footer of any marketing email. You may opt out of SMS/text messages by replying "STOP" to any text message. Please note that opting out of service-related communications may prevent you from receiving important appointment reminders and treatment updates.

Important Notice Regarding Email and SMS: Email and text messaging are not secure forms of communication. Communications sent via email or SMS may contain Protected Health Information (PHI). By opting to receive communications via these methods, you acknowledge the associated risks.

5. OTHER IMPORTANT INFORMATION

Links to Other Sites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by Pinnacle Advanced Dentistry.

Jurisdiction: Our website and services are intended for use within the United States only. If you are located outside the United States, please be aware that any information you provide will be transferred to the United States.

6. MINOR CHILDREN

Our website and services are not directed to children under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so that we can take appropriate action.

7. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our information practices, please contact us at:

Pinnacle Advanced Dentistry

310 N 400 E

Nephi, UT 84648

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